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B2B Customer
Satisfaction Survey
More than a survey tool. Qwaybe is a way to measure, understand, and act on valuable customer insights. Qwaybe offers a methodology that allows companies to gain insight into client engagement and the factors that impact it.
We are measuring engagement and loyalty across the entire client lifecycle, automatically prioritizing key drivers of engagement and experience so you can build strong relations and interactions to improve overall customer satisfaction.
  • Use Qwaybe’s assessments or customize questions for your unique culture.
  • Customize questions to trend your previous surveys within our platform.
  • Leverage Qwaybe for one major engagement survey or unlimited pulse surveys tailored to your needs.
Our customers approach employee engagement surveys as an annual event or more frequent surveys throughout the course of the year.
Step by step
the survey preparation
during the survey
review of results
the survey preparation
Easy to set up, customize, and adjust along the way. We work with you to create a customized feedback strategy based on your defined goals. Surveys can take place annually or when it is necessary.
during the survey
You have 24/7 access to survey progress and tracking on a single, easy-to-use platform.
Our survey experts provide dedicated support every step of the way to make sure that everything goes according to plan.
review of results
Action-oriented insights at an individual, team, or organizational level. Our convenient instant online reporting of findings is available 24/7.
Deep dive into people analytics for action-oriented insights at an individual, team, or organizational level. Determine focus areas for action using our guidance. Our trainers can assist in implementing the steps needed to create a performance environment.
See what benefits each participant has
Owner/ Stakeholder
Analyze and understand your data with intuitive reporting.

Key Managers
When managers take the time to listen to the input of their clients, they can gain invaluable information to lift client satisfaction and loyalty.

The survey results help Leaders gain insight into the specific and actionable areas they can focus on in order to improve their work/business process/ products and company whole.
Employees will better understand the needs of customers and will be able to focus on processes and tasks that will increase customer loyalty and satisfaction.
Our clients
We focus on the needs of our Clients and this stimulates the development of our product. We are already ready to offer solutions for both small teams that only build a culture of feedback in the organization, and for organizations with several tens of thousands of employees and requests for customized research.
GET in touch
Do you have a question? Feel free to contact us. Leave your details and we'll get back to you as soon as possible